Program Presenter I USS Requin

This is a union position.

The USS Requin submarine is seeking outgoing individuals with excellent customer service skills to join our team of presenters!  You will engage visitors about life onboard the sub during 20-minute self-guided tours, distribute and schedule tickets for tour times, present small format programming, and assist with daily cleaning as necessary. Requin is closed to the public from January through March; you may be tasked with minor maintenance, restoration, archival projects, and program development during this time.  

Weekend and weekday availability required; occasional evening hours assisting with the USS Requin escape room.   

Qualifications

Education and Experience: Prefer background in customer service, science, education, theater, communications.  Strong presentation and customer service skills.  Naval or military experience is NOT required.

Knowledge, skills, and abilities: Ability to handle assorted demonstration equipment which may include: Must have ability to learn and communicate science and history content in both formal and informal presentations.

PHYSICAL REQUIREMENTS: Ability to climb stairs/ladders in the submarine, step over doorways, walk up to 3 miles per day in various types/inclement weather, work in confined spaces/navigate very tight quarters. 

Weekend and weekday availability required.  Occasional evening hours assisting with the USS Requin escape room required.

Principal Accountabilities

• Learn and perform science programs, both large and small in format, in the USS Requin submarine. Communication of accurate information, and an enjoyable visit by the public, including assisting the public in the use of exhibits, conduction group orientations, or performing formal theater presentations

• Provide excellent customer service to visitors by assisting with problem solving and crowd control.

• You will engage guests about life onboard the sub during 20-minute self-guided tours, distribute and schedule tickets for tour times, organize groups prior to tours, and present small format programming when necessary.

• Assist with daily cleaning of the submarine.  When USS Requin is closed to the public in January through early March; tasks include minor maintenance, restoration, archival projects, and program development.

• Maintain excellent working relationships with other staff including volunteers. Be aware of and adhere to CSC mission, vision and values.

• Be the front-line source of action by contacting the appropriate people when medical or other emergencies occur (security, managers, etc.), knowing where emergency equipment is stored and being familiar with proper emergency procedures. 

• Stay current with new exhibits and programs in the Science Center, and their associated science content by doing background reading and attending training seminars. Assist assigned team in generating new program ideas.  

• Play an active role on assigned team by attending and positively participating in meetings, and working closely with other team members to ensure high quality programming.

• Perform any other duties as assigned.

The following PA Act 153 clearances, or proof of application of clearances, are required beginning employment and as a condition of continued employment: Pennsylvania Child Abuse History Clearance Pennsylvania State Police Criminal Record Check FBI Fingerprint Criminal Background Check Obtaining the required clearances is completed as part of the new hire process.

Carnegie Museums is an Equal Opportunity-Affirmative Action Employer – Minorities / Females / Veterans / Individuals with Disabilities / Sexual Orientation / Gender Identity

The above job description reflects the essential functions and qualifications for the position identified, and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. The job description does not constitute an employment contract and does not alter the at-will relationship between CMP and the employee.   

*GUIDANCE ON ESSENTIAL FUNCTIONS:   The Americans with Disabilities Act (“ADA”) requires employers to consider and accommodate qualified individuals with disabilities.  An individual is qualified if he or she can perform the essential functions of a job with or without reasonable accommodation. An essential job function is any task that is a fundamental part of the job.  When considering essentiality, one must focus upon whether the function is essential to this particular job and not to the department as a whole. Some additional guidance on essential functions follows below.  Please note that the following guidelines are non-exhaustive.  If you have any questions or need additional guidance, please contact Human Resources. A. Is the function required to be performed on a regular basis? If the function is rarely performed, it may not be essential. B. Is the function highly specialized? Is the incumbent hired for his/her expertise or ability to perform the function?  The need for special expertise is an indication of an essential function. C. Does the position exist, at least in part, to perform the function?  If so, the function is more likely to be essential. D. How much time is spent performing the function and how often?  Note that even functions performed 10% of the time could be essential if they are required on a regular basis. E. Would elimination of the function fundamentally alter the job?  If so, the function is more likely to be essential. F. What are the consequences of not requiring the incumbent to perform the function? If they are significant, the function is more likely to be essential.  G. Are there a limited number of employees among whom the performance of the function could be distributed if the incumbent could not perform it?  If so, it is more likely to be essential.