Mobile Service Technician

Is this you?

• You are mechanically inclined and enjoy motorized repair work 
• You describe yourself as an outgoing, motivated self-starter 
• You take pride in your work and service delivery 

If the answer is yes, then we have the career opportunity for you!

Spheara seeks to hire Mobile Service Technicians who will be responsible for providing best-in-class customer service while performing repairs on e-moped scooters, electric trikes, and delivery trailers in the field. The right person for the job will be comfortable working autonomously in a combination of state-of-the-art mobile repair vans and on-site customer remote warehouse locations.

About the Position 

• Provide an incredible customer experience under all conditions  
• Light-Electric Vehicle (e-bikes, scooters) assembly, inspection, repair, and complete overhaul- must be able to quickly become proficient in servicing customized vehicles.  
• Document customer interactions and service/repairs including productivity and satisfaction levels, as well as any issues that need escalation.  
• Invoice client repairs in both real-time and on a monthly cycle  
• Accurately manage inventory levels  
• Work unsupervised in remote locations with a high level of productivity 

About You  

• You bring expertise: with previous experience as a mechanic in a high-volume environment 
• You communicate effectively: with strong written and verbal communication skills, active listening to customers, and a high attention for detail and follow-through 
• You exhibit flexibility: willing to work off-hours and/or weekends, based on the needs of the company; familiar with NYC geography and able to work in all 5 boroughs as needed 
• You value safety: safely and comfortably driving a large vehicle throughout the metropolitan area; have a valid driver’s license with a clean driving record; work with a focus on safety and follow all safety regulations and policies/procedures 
• You can do this: ability to lift and carry to 70 pounds, reach, stoop, bend, kneel, stand, and walk for extended periods throughout the workday

About Us

Spheara is a mobile, light-electric vehicle shop concierge service and a contracted vendor for maintenance and repair. Our goal is to keep our delivery clients riding and delivering longer, by providing exceptional service with convenience.  We focus on preventative maintenance and repairs for corporate clients.

Career Perks  

• Comprehensive medical, dental and vision plans  
• Life, accidental death, and long-term disability insurance 
• Paid time off and sick time, including paid parental leave  
• 401K retirement plan  
• Free annual bike share membership
• Opportunities for growth

Interested? Apply now!

The above description is not intended to be a comprehensive list of all duties, responsibilities, or qualifications associated with the role. All employees may be required to perform duties outside of their normal responsibilities to accomplish Motivate's mission. 

Motivate LLC is an Equal Opportunity Employer. Applicants are considered for positions and are evaluated without regard to mental or physical disability, race, color, creed, religion, sex, gender, national origin, ancestry, age, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, or any other legally protected status under applicable law. We also provide reasonable accommodation to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law, as well as individuals who need an accommodation because of pregnancy or their sincerely held religious beliefs. If you require assistance or reasonable accommodation during any aspect of the application process or performance of your job, please contact the People Team or the hiring manager.