Wraparound Specialist

About The Centers 

The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 6 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. 

Our Early Learning Centers and programs provides high-quality care for children during the critical first 2,000 days of life by operating seven high-quality early learning centers, serving children birth through five years old, in Cleveland and the inner-ring suburbs. Because of our high standards, all sites achieved a 5-Star rating on the Step-Up-To-Quality Rating and been recognized and selected to be part of Universal Prekindergarten (UPK) and PRE4CLE. 

We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.  

Wellbeing and Benefits 

Providing quality benefits for our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff. 

Choice of medical and dental plans , Health Savings Account , Flexible Spending Account for Health and Dependent Care , Vision , Support for continuing education and credential renewal , Life Insurance, Retirement Savings (401k) with a company contribution , Mental Health Support, Employee Assistance Program , Calm Subscription, Short- and Long-term Disability.

Job Qualifications   

• Bachelor’s degree in social work or related field, LSW preferred.
• Experience working with fragile and at-risk families; 2-3 years preferred
• Bi-lingual preferred
• Able to work occasional evening / weekend hours.
• Valid Driver’s License, with proof of valid insurance required.
• No record of child abuse or moral turpitude as determined by background check based on fingerprints. 

Job Summary  

Provides wrap around supportive services to biological, adoptive, foster and kinship families as referred by both The Division of Children and Family Services and the programs geographic service areas. The Wrap Specialist will with work with families to assess need and develop service plans that help promote family stability and reduce the risk of child maltreatment.

Essential Job & Responsibilities   

• Works as part of the Heights Suburban Collaborative Team to ensure that the program meets all identified deliverables.
• Implements wrap around services by developing, convening and being responsible for individual services plans that work to address family needs.
• Must have the ability to engage families, do effective interviewing, develop mutually agreed intervention plans, and terminate clients as appropriate.
• Assist in the development of the resource guide and identification of services and programs that can assist families.
• Facilitates structured supervision during and following family visitation utilizing the visit coaching and effective parenting program model for low-risk cases.
• Will participate in the implementation and execution of all program evaluation activities in keeping with CFC and funder requirements.
• Maintains strong relationships with staff and stakeholders of the program.
• Responsible for maintaining an active caseload, data in electronic records and produce desired outcomes.
• Attend Team Decision Making meetings at DCFS and serve as an advocate to families.
• Properly document work, keep statistics as mandated by the program, and meet all required program standards.
• Learn and work proficiently to meet data input requirements of NCIS database system.
• Establish cooperative relationships with local agencies, businesses, and community organizations. Maintain current Community Partnership agreements.
• Identify and reach out to and support perspective Foster or Adoptive Parents to aid in licensure completion.
• Perform other duties as assigned.

Core Competencies 

• Interpersonal Skills: Capable of developing and sustaining positive relationships with family members, staff and community partners.
• Verbal and Written Expression: Ability to communicate in clear language and to adjust one’s use of language to the audience’s level. Shares ideas and information across diverse audiences to drive business performance and effectiveness.
• Detail Oriented: The ability to process detailed information effectively and consistently. Understands and appropriately applies principles, procedures, requirements, regulations, and policies.
• Decision Making & Judgment: Makes timely, informed decisions that take into account the facts, goals, constraints, and risks.