Program Manager Social Services

The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for a Program Manager Social Services for the Orlando Area Command, located in Orlando, FL.

Job Summary: The Social Services Program Manager supervises, manages, and participates in the day-to-day operations and counseling and advocacy activities of the Social Services department; supervises counseling and advocacy staff and ensures work follows established policies and procedures as well as local, state, and federal regulations.

Knowledge, Skills, and Abilities: Ability to drive a vehicle. Knowledge of the principles and practices of social service program development and administration. Knowledge of local, state, and federal regulations governing programs. Successful completion of Safe from Harm training within 90 days of employment. Knowledge of the principles and practices of crisis intervention counseling. Knowledge of family dynamics and issues of domestic violence and sexual abuse. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivational practices. Ability to motivate, lead, supervise, and evaluate subordinate personnel. Ability to perform public speaking. Ability to develop, implement and enforce program policies and procedures. Ability to remain calm and make sound decisions during a crisis. Ability to work with the public encompassing all types of behaviors. Ability to converse with participants to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and participant records. Ability to plan, organize and prioritize work in order to accomplish work in compliance with quality standards and timelines. Ability to build and maintain effective and professional working relationships with participants and community agencies.

Education and Experience: Bachelor’s degree from an accredited college or university in Social Work, Psychology, or a related field. Master’s degree in social work strongly preferred AND four years progressively responsible experience performing social services work with at least one year in a supervisory capacity OR any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications: Valid State Driver’s License

Physical Requirements and Working Conditions: Ability to meet attendance requirements. Ability to read, write and communicate the English language. Ability to perform mathematical computations. Ability to perform public speaking. Limited amount of physical effort required associated with walking, standing, lifting, and carrying light objects (less than 25 lbs.) 5-10% of work time. Duties are usually performed seated.  Sitting may be relieved by brief or occasional periods of standing or walking. Work is performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomforts associated with noise, dust, dirt, and the like.

Additional Information

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

To apply, please select the “Apply Now” icon at the bottom of this posting.

Application Submittal Period: 04/24/2024 - 05/08/2024

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

Equal Opportunity Employer Minorities/Women/Veterans/Disabled

When an application is selected for review, typically, only applicants who indicate the relevant education and experience requirements, as indicated in the job description for the position, may be considered for job openings. Please FULLY complete the application, answer questions completely, honestly and to the best of your ability. Please also upload a copy of your resume (when available). Those applicants requiring accommodation to the application and/or interview process should contact a representative of the Human Resources Department at the applicable location.

We appreciate your interest in employment opportunities with The Salvation Army!